You know your business intimately, and everything someone needs to know may be considered common sense or obvious to you. But… to your customer or employees, it may not be so clear. I’m visiting my friend in WIS and without the detailed instructions, we would have NEVER gotten to this place!
Take the time to explain procedures, give accurate and detailed directions, share knowledge that can help someone do their job better, let people know what to expect.The more information you provide regarding your policies, procedures, products or services, the more people will clamor to do business with you. Happy customers, happy employees, make for a happy and successful entrepreneur!